Returns & Exchanges
At MARIEMUR, we want you to feel confident and empowered in your purchase; if your selection isn't the perfect fit, we offer a 30-day window for returns and exchanges on eligible items. Please ensure all pieces remain in their original, unworn condition with tags attached to qualify for a refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original MARIEMUR packaging, ensuring all security tags, labels, and hygiene seals are intact and undisturbed.
- 3.Ship the Items
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location within 7 days of your request.
- 4.Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-10 business days.
